By using the Mark Pollock Trust website, you consent to the privacy policy and data practices described in this privacy policy.

Last update: 23 May, 2018

Who we are

The organisation responsible for the collection of your data is:

  • Mark Pollock Trust
  • Company registered in Ireland. Registration number: 499882
  • Registered office: 3rd Floor, Styne House, Upper Hatch St, Dublin 2, Ireland

If you have any questions regarding this policy or if you wish to exercise any of your rights concerning your data, please email us at [email protected].

This privacy policy relates to our privacy and cookie practices in connection with our website www.markpollocktrust.org. We are not responsible for the content or privacy practices of other websites (for example, our payment processing partner).

Please read this privacy policy carefully as it contains important information about how we use cookies and, if you donate to the Mark Pollock Trust or sign up to fundraise, how we use and how we will protect the personal data we collect.

Why we collect data

We do not collect any personal data apart from information that you specifically and voluntarily provide to us in the course of: making a customer service query; donating; or fundraising for the Mark Pollock Trust.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. A full list of the cookies we use is available in our cookies policy.

Use of data processors

We use third party providers to deliver our e-newsletter, contact forms, and to process online donations and fundraising. We use standard services on these platforms and do not share personal data with these third party providers. The table below details the third party providers we engage, the type of data we collect, why we collect it, and how long we retain that data.

Interaction Third party provide Data collected Why it’s collected How long it’s retained
Website visitors Google Analytics standard internet log information and details of visitor behaviour patterns. to understand things such as the number of visitors to the various parts of the site 50 months
E-Newsletter Intercom statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter 4 years
Email to [email protected] Intercom name, email address and the contents of your email To allow us to contact you to answer your query 2 years
Contact forms WordPress; Google Drive; Salesforce name, email address and the contents of your email To allow us to contact you to answer your query 2 years
Donations Stripe Name, email address only stored if donor opts in To update donors on the work of the Trust 4 years
Fundraising JustGiving Name, email address only stored if donor opts in To update fundraisers on the work of the Trust 4 years

When you donate online, the transaction is fully secured and managed by our payment provider Stripe. This is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Disclosure of Personal Data 

Any information that you provide to the Mark Pollock Trust is not made available to any third party except for the purposes outlined in this policy and is used by us for the purposes specified when it was collected.

Information that you share with us will be stored and managed by us with the greatest care and security. We never share (rent, sell, or exchange) personal data with third parties for the purposes of allowing them to market products and services to you, notwithstanding the provisions stipulated in this document.

In all cases we endeavour not to hold your personal data longer than is absolutely necessary. We permanently delete and or destroy this when the retention period, listed throughout this policy, has ended.

We may need to disclose personal information if required by subpoenas, court orders, or other legal processes, or law enforcement agencies or other third party agencies, companies and organisations in connection with any legal investigation to help prevent unlawful activity, to protect our property, safety, or to establish or exercise our legal rights, and those of our visitors, clients, or others (including for the purposes of fraud protection) or to such entities in order to comply with any legal obligations.

Your Rights

We take your rights seriously. We will respond to any enquiries from you in relation to your personal data, how we process and protect that data with the appropriate level of seriousness and diligence.

To help you, we have summarized below three of the rights the European regulation (EU) 2016/679 – GDPR, provides you in relation to your Personal Data:

  • The Right of Access: you have the right to be given a copy of your personal data.
  • The Right of Rectification and erasure: you have the right to request incorrect data is updated, or to have your personal data erased.
  • The Right to Restrict Processing: you have the right to tell us to stop processing your data. We will still hold your data, but we won’t use it.

Access to personal information

The Mark Pollock Trust tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you we will: give you a description of the data; tell you why we are holding it; tell you who it could be disclosed to; and give you a copy of the information.

To make a request for any personal information, please email [email protected] and list the categories of personal data you would like to access. We will reply to your request within 30 calendar days.

The Mark Pollock Trust aims to hold only accurate, complete and up-to-date data. If we do hold information about you, you can ask us to correct any mistakes, or to erase the personal data by emailing [email protected].

Changes to Policy 

We reserve the right to change or amend this Policy from time to time. We encourage you to check this Policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. And we will do our best to inform you of the relevant changes.

Governing Law & Jurisdiction 

This Policy and all issues regarding our website are governed by the laws of Ireland and are subject to the exclusive jurisdiction of the courts of Ireland.